Shipping policy

Last updated: September 22, 2026

This Shipping Policy applies to orders placed with Saras Boutique through our online store.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment and order details have been verified. Orders aren’t processed or shipped on weekends or public holidays. After processing, Economy delivery typically takes 5–8 business days. Estimated total delivery time is approximately 6–11 business days from the order date. Delivery estimates aren’t guaranteed.

During sales, holidays, or other high-volume periods, processing might take longer. If there is a significant delay or an issue with your order, we’ll contact you using the email address or phone number provided at checkout.

SHIPPING RATES AND DELIVERY ESTIMATES

Available shipping methods, charges, and estimated delivery times are displayed at checkout based on the products in your order and delivery address.

Delivery dates are estimates and aren’t guaranteed. Carrier delays, severe weather, holidays, incorrect addresses, and other circumstances outside our control can affect delivery.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your address carefully before placing your order.

If you notice an error, contact sarasboutiqueusa@gmail.com as soon as possible. We can’t guarantee that an address can be changed after an order has been placed or processed.

Saras Boutique isn’t responsible for delays, failed deliveries, or additional shipping charges caused by an incorrect or incomplete address provided by the customer.

ORDER TRACKING

When tracking is available, tracking information will be sent after the order ships. Tracking information might take some time to update after the carrier receives the package.

DELIVERED BUT NOT RECEIVED

If tracking shows that your package was delivered but you can’t find it:

  • Check around the delivery location and with household members or neighbors.
  • Confirm that the shipping address on your order is correct.
  • Contact the shipping carrier for additional delivery details.
  • Email sarasboutiqueusa@gmail.com if you still need assistance.

A carrier’s delivered scan doesn’t automatically qualify an order for a refund or replacement. We’ll review available tracking and delivery information before determining what assistance can be offered.

LOST OR DAMAGED PACKAGES

If a package appears lost in transit or arrives damaged, contact sarasboutiqueusa@gmail.com with your order number.

For damaged deliveries, include clear photos of the item, packaging, and shipping label and, if available, a video showing the package being opened. Keep the item and all packaging while we review the issue.

RETURN SHIPPING

Shipping charges aren’t refundable except where required by law or when we confirm that an item was damaged, defective, or incorrect when delivered.

Customers are responsible for return shipping costs for eligible returns. Please review our Return and Refund Policy for complete return instructions and eligibility requirements.

INTERNATIONAL ORDERS

For international shipments, customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless stated otherwise at checkout. These charges aren’t included in the product price or shipping charge and aren’t refundable.

Customs processing can cause delays outside our control.

CONTACT US

For shipping questions, contact:

Saras Boutique
Email: sarasboutiqueusa@gmail.com
Address: 40262 Sugar Spring Dr, Sterling Heights, MI 48313, United States